Cookie policy
Understand which essential and functional cookies ACLClouds uses and how they support the public website and the customer control panel.
Last updated: 18 octobre 2026 · Version 2.1
In short: ACLClouds uses cookies that are strictly necessary for the website to work. Only with your consent, we also use audience measurement (Google Analytics) and advertising (Google Ads) cookies, loaded through Google Tag Manager. Without your consent, none of these tools is loaded.
What is a cookie?
A cookie is a small text file placed on your device (computer, smartphone, tablet) during your visit to a website. It allows the site to remember your actions and preferences over a given period, so that you do not have to enter them again on each visit.
Cookies cannot run programs or transmit viruses. They are specific to each browser and cannot be read by other sites.
Types of cookies used
Necessary
Necessary cookies
Required for the website to work: session, security, remembering your cookie choice and your preferences. They cannot be disabled.
Analytics
Analytical cookies
Audience measurement with Google Analytics to understand how the website is used. Set only if you accept them.
Advertising
Advertising cookies
Google Ads: measuring conversions from our ads and showing relevant ads. Set only if you accept them.
Your choice: the banner offers “Accept all”, “Reject all” and “Customize” (audience measurement and advertising separately). Rejecting is as easy as accepting and does not limit access to the website.
Cookie details
| Name | Type | Purpose | Duration |
|---|---|---|---|
| acl_consent | Necessary | Remembers your cookie choice | 6 months |
| __Host-aclclouds_session | Necessary | Keeps you signed in to the customer area | Up to 12 months |
| XSRF-TOKEN | Necessary | Protection against CSRF attacks | Up to 12 months |
| theme, selectedLanguage | Necessary | Remembers your theme and display language | Persistent (localStorage) |
| _ga, _ga_* | Analytical | Google Analytics audience measurement (page views, visit duration) | 13 months |
| _gcl_au, _gcl_aw | Advertising | Google Ads conversion measurement | 90 days |
Third-party cookies
Some of our services use third-party providers who may place their own cookies:
- Stripe / PayPal — Cookies necessary for the secure processing of payments. Subject to their own privacy policies.
- Google — Google Tag Manager, Google Analytics and Google Ads, loaded only after you consent in the banner (“Analytics” and “Advertising” categories).
- Cloudflare — Security cookie (__cf_bm) for anti-bot and anti-DDoS protection. Duration: 30 minutes.
ACLClouds has no control over the cookies placed by these third parties. We invite you to consult their respective policies.
Manage your preferences
You can control and manage cookies in several ways:
- Through your browser — All modern browsers allow you to manage cookies in their settings (Chrome, Firefox, Safari, Edge). You can block them, delete them, or be alerted when they are set.
- Through our consent banner — On your first visit, you can accept all, reject all or choose by category. Your choice is kept for 6 months and you can change or withdraw it at any time with the button below.
- Via localStorage — Theme and language preferences are stored in your browser's localStorage and can be cleared via the developer tools.
Attention: Disabling essential cookies may prevent certain parts of the site from functioning properly, particularly the client area.
Links to the cookie settings of the main browsers:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
Cookie lifespan
Cookies have two types of lifespan:
- Session cookies — Temporary, they are automatically deleted when you close your browser.
- Persistent cookies — They remain on your device until their expiration date or until you delete them manually. Their maximum duration is 13 months in accordance with CNIL recommendations.
Changes
ACLClouds reserves the right to modify this policy at any time to reflect legal or technical developments. The date of the last update is indicated at the top of this document. We encourage you to check this page regularly.
Contact
For any questions regarding our use of cookies:
ACLClouds — Cookies
Our team responds within 24 hours on business days.
Legal notices
ACLClouds is a project of the Skyclouds association.
- Association: Skyclouds
- Association number: W634008111
- Head office: 11 Desperouse Street, 63200 Mozac, France
- SIRET: 999 213 101 00010
- Publication director: Antonin Courtadon
- Hosting: Skyclouds, on its own infrastructure (address above). Some services are hosted by OVH SAS, 2 rue Kellermann, 59100 Roubaix, France.
- Email: [email protected]
- Website: aclclouds.com