ACLClouds
ACLClouds

I am not receiving the email verification code, what should I do?

Find the code, wait before resending it and correct a mistyped address.

The verification code protects the creation of the account. It contains six digits and remains valid for 15 minutes.

Step-by-step procedure

  1. Check your other folders

    Check Spam, Junk, Promotions and Notifications. Look for a message from ACLClouds.

  2. Wait before resending

    The resend button becomes available again after 60 seconds. Avoid repeated clicks: only use the last code received.

  3. Correct the address

    Use “Change my email” on the verification screen if a letter or domain is incorrect.

  4. Contact support

    If no message arrives after two tries, open a ticket specifying the last resend time and the email provider.

Recent code only

A new code invalidates the previous one. Always enter the six digits from the latest email.