I confirmed my order twice, what should I do?
Identify a duplicate without removing the wrong service and provide the necessary references.
Two Stripe payment confirmations can create two subscriptions and two separate services. Do not use either service until Support has identified which order to keep.
Step-by-step procedure
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Do not restart the payment
Close the other order tabs and wait for the services to appear in the panel.
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Compare references
Open Orders and note the date, amount, plan, and Stripe IDs for both lines.
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Choose the service to keep
Compare the names and any data already added. Do not delete anything before confirmation.
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Open a Billing ticket
Send the two references, the service to be kept and the approximate time of the confirmations.