ACLClouds
ACLClouds

Where can I check my orders and payments?

Find the history, amount, date and related service in the panel.

The Orders page brings together account operations: creations, renewals, balance purchases and adjustments.

Step-by-step procedure

  1. Open Orders

    From the panel, choose Orders in the Account section.

  2. Use filters

    Search by description or operation type to isolate a service.

  3. Compare with Stripe

    The amount and the Stripe reference let Support find a payment.

  4. Report an anomaly

    Create a Billing ticket with the date, amount and last characters of the reference. Never include the full card number.